Praise and criticism are equally important
in helping us be our very best.
We encourage you to talk to us.
Everyone loves a compliment, and they're important because they reinforce excellence. But, criticism is often more valuable, as it points to opportunities to serve you better. Therefore, if we have not performed to your satisfaction, or if something we've done has offended you, we ask you to let us know so we can make it right. As much as we try to ‘get it right’ the first time, we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It's the only way we can ensure your satisfaction. And, to us, that's what matters most. After any repair or installation you will be provided with a Customer Satisfaction Survey providing you a way to grade us on our performance. Also feel free to contact us here as well.
Click here to Email our General Manager or call us at (423) 472-4692.